This is my Status report for June 2022.
As usual, my focus in June was on supporting Russian-speaking users of
Tor Browser on various channels: Telegram, IRC, and email.
1. User support
537 tickets were successfully resolved!
- Telegram channel (@TorProjectSupportBot): 407
- Email (frontdesk@tpo): 130
The majority of requests were censorship-related - bridges and
troubleshooting around them. But there were issues with TB not working
on Windows 10 and proxy server bug 
The migration to the new cdr.link instance happened at the end of June
. I tested the new one final instance after it became our main one.
So I shared my experience of 5 months of using the cdr.link for tech
support , which was positive. During the discussion, a few good ideas
came up - to use the tag system from the start and to communicate with
the users that we deleted all the previous data, so they need to
re-share background info with us.
So now, this channel is published on the Tor Project website  and is
open to any user regardless of the language.
Taking part in Hackweek, I started to gather useful information on the
countries with a high risk of censorship events, the work I plan to
 retire zammad-01.torproject.net on June 27 2022 (#40592) · Issues · The Tor Project / TPA / TPA team · GitLab
 Take notes and collect metrics before the cdr.link migration (#40084) · Issues · The Tor Project / Community / Support · GitLab
 How to Report a Bug or Give Feedback | Tor Project | Support
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