[tor-project] PSA: noisy GitLab bot on the loose

Hi everyone,

You might have noticed getting a little more email from GitLab than
usual this week. It's because I have deployed the fancy :robot:Triage Bot​:robot:
that was already in operation inside the "team" TPA project to all TPA
and web projects over the week.

This has first generated a flurry of email as the bot went through all
the stale issues we had lying around (and we had a lot!). It also was
pinging the author of the ticket instead of the assignee. That was
partly fixed: it doesn't explicitly ping anyone now, but still makes a
comment. A discussion is ongoing on how to improve that workflow here:

More stale issues are bound to come up in the future: the trick here is
that, when you have an issue assigned to you and it's marked Next,
Doing, or Needs Information, you MUST update it once in a while, at
*least* once every other week.

Technically, the bot should be even more aggressive: the ~Doing label is
supposed to be "work done this week":

(On the other hand, the ~Next label is "work done this cycle, typically
a month", so it's a bit too aggressive on that.. I personnally do not
mind the reminder after two weeks, personnally, but I'm happy to tweak
this if people find that too noisy.)

I should probably have made a TPA-RFC for this since it seems to affect
more people than I expected, but for now this announcement will have to
do. Comments welcome in the above issue or please make a new issue in
the triage-ops repository if you have more concerns about the bot!

Have a nice day and thanks for flying TPA. :slight_smile:

···

--
Antoine Beaupré
torproject.org system administration

[...]

(On the other hand, the ~Next label is "work done this cycle, typically
a month", so it's a bit too aggressive on that.. I personnally do not
mind the reminder after two weeks, personnally, but I'm happy to tweak
this if people find that too noisy.)

For an example of me being served my own medecine and how I dealt with
it, see:

Note that here, I could have left the ~Stale label in place. The bot
would then have left that ticket alone forever. I removed it to make
sure the bot *does* ping me if I forget to update this ticket for too
long again.

···

On 2023-01-26 10:59:48, Antoine Beaupré wrote:

--
Antoine Beaupré
torproject.org system administration
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