Hi! Below is my report for April 2023.
In April, I resolved 759 tickets, which is 200 more than in March:
On Telegram (@TorProjectSupportBot) - 556
On RT (frontdesk@tpo) - 203
Additionally, I also resolved some tickets on WhatsApp (+447421000612)
and Signal (+17787431312).
The majority of the tickets I deal with are related to censorship
circumvention and issues that happen around it, like using VPN and
bridges simultaneously or incorrect use of the bridges.
Another often issue I deal with is Tor Browser and antiviruses.
During the internet shutdown in Kazakhstan, I helped with the
translation of the Twitter post related to the situation 
I also communicated with users a lot, gathering feedback on different
pluggable transports and the work of our services.
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