Tor Browser crash frequently on virtualbox after updated to 11.0.14 or 11.5a12

Support Tor Browser Desktop
1

It happens to me since 3 weeks ago. Tried to reinstall everything or switch to different PC, no more patinence to it.

OS:
Arch Linux

VM:
Virtualbox

Network:
Slow socks proxy

Crash Log:

Jul 01 12:14:36 archlinux systemd-coredump[4668]: Process 3959 (firefox.real) of user 1000 dumped core.
                                                  
                                                  Module /tmp/tor-browser_en-US/Browser/firefox.real with build-id b42b8bbdf9c144c3aff77878baf96682a04972e5
                                                  Module /tmp/tor-browser_en-US/Browser/libnssckbi.so with build-id 3963ce6b16c447cdc8ff331b492ea455d83dbb69
                                                  Module /tmp/tor-browser_en-US/Browser/libfreeblpriv3.so with build-id c62e73bf45ae555aea80eeb4bc91cd45d1d7b20d
                                                  Module /tmp/tor-browser_en-US/Browser/libsoftokn3.so with build-id 58dc4640afc28b28a4f1759c9ef3a83d6426fc0b
                                                  Module /tmp/tor-browser_en-US/Browser/libxul.so with build-id 044b6f3a2eede23016bdbcc12e4f7793aaaa59de
                                                  Module /tmp/tor-browser_en-US/Browser/libmozwayland.so with build-id 375c214b23e7190aaef933f2ac6c558f97d7aae3
                                                  Module /tmp/tor-browser_en-US/Browser/libssl3.so with build-id 2dd174c6bcfecd14a311cd4dbc6ecac7d33f7726
                                                  Module /tmp/tor-browser_en-US/Browser/libmozsqlite3.so with build-id 1dda23c40007ebaee1c98db3d054a7b5b05a0f33
                                                  Module /tmp/tor-browser_en-US/Browser/libsmime3.so with build-id ff0f3260779d23d4eeba91213367b3da5e3faab8
                                                  Module /tmp/tor-browser_en-US/Browser/libnss3.so with build-id 503284f27ff32651c3848e247938d61be4c839d5
                                                  Module /tmp/tor-browser_en-US/Browser/libnssutil3.so with build-id 3baff838efbf0e7319eb56fd74d1ebaf649a6411
                                                  Module /tmp/tor-browser_en-US/Browser/libmozsandbox.so with build-id b01ed80333556bfa98e0e25a7f20aa54a22586ec
                                                  Module /tmp/tor-browser_en-US/Browser/liblgpllibs.so with build-id 983c9b4fd49b413abfffc845a11217a6802b97e4
                                                  Module /tmp/tor-browser_en-US/Browser/libnspr4.so with build-id 5309ef692e23b80f96dd6a528f1abfad91fa5fb6
                                                  Module /tmp/tor-browser_en-US/Browser/libmozgtk.so with build-id dee86f98f11f137b46a69b452506165392f4c030
                                                  Module /tmp/tor-browser_en-US/Browser/libplds4.so with build-id dc4c501c9caba48b6c9318d1de6b7cdc6437b93f
                                                  Module /tmp/tor-browser_en-US/Browser/libplc4.so with build-id ff885fb8cae8739ef814c11f57d4fd745be25eab
                                                  Module linux-vdso.so.1 with build-id 047646b83597d0fd9f8a19e4bf56f6527ca5e4d1
                                                  Module libXss.so.1 with build-id a3b819a932d6eb2b4fbfd0c6bd77242ef14e7366
                                                  Module libogg.so.0 with build-id ca0cae30a809f10db1f16e54a23b4e5ff7b2c54c
                                                  Module libvorbis.so.0 with build-id f4e086347f6c1a66eb73cfe13974a29bd39aabca
                                                  Module libopus.so.0 with build-id 35fafc4024675e9cfe57c7d50c3965eac6bac358
                                                  Module libFLAC.so.8 with build-id d3c01b1bab8e878ff3928ba64a5817506bad1aa6
                                                  Module libvorbisenc.so.2 with build-id 2b1ce7fcdcc925bc663ebe2c1c008c0dd96e5bd0
                                                  Module libasyncns.so.0 with build-id 3ed7e52f247b08f1dff19aef6a253ee4c5c785c0
                                                  Module libsndfile.so.1 with build-id 407b2376cac1726631e3f7360a9337901be04ec0
                                                  Module libpulsecommon-16.1.so with build-id 17e5c781f557e60fbc789cb631816a4a29230f4a
                                                  Module libpulse.so.0 with build-id 0c1618cb1e11cc14128914e45965433374cbd10e
                                                  Module libFcitx5GClient.so.2 with build-id af432c8659deddbcee73af94e798fb6fccee6157
                                                  Module im-fcitx5.so with build-id e1c00bd79ee3e09ae53c23d412afcb61ea439ee4
                                                  Module libgvfscommon.so with build-id 2cfa9a05d5e376857a2dacaf4893238a88eefb9e
                                                  Module libgvfsdbus.so with build-id f6f918ab413a1eaaa77134863653c4382b7cf8de
                                                  Module libuuid.so.1 with build-id 032a21acd159ee3902605e9911be5f86a7df7df9
                                                  Module libICE.so.6 with build-id a78252e65631a98d7935f1bca668c2fe1d6bbb53
                                                  Module libSM.so.6 with build-id 66cef8ae9a7848679be78dd26fd47e05110d03b5
                                                  Module libgthread-2.0.so.0 with build-id 3dbf95dc98433e23246eab49e4fe6ceb72a54698
                                                  Module libXt.so.6 with build-id c4806824af11e75838db4101f35e67e8284eaaf3
                                                  Module libX11-xcb.so.1 with build-id f92352eae0a30aea89d11beb22367fa985288925
                                                  Module libdbus-glib-1.so.2 with build-id 9b483ffff76251ff057e007a0b960bff84ce34a8
                                                  Module libgpg-error.so.0 with build-id 4738b8a9478177c202cccd64e0eb65d3dea2bfae
                                                  Module liblz4.so.1 with build-id e63600ab23b2f6997f42fac2fa56e1f02ce159a1
                                                  Module libgcrypt.so.20 with build-id 8bf3cb884124273640de797a3e77d86c98434ea4
                                                  Module libcap.so.2 with build-id 21b00ab76bb16fde56fd741f07233c78069f0579
                                                  Module libbrotlicommon.so.1 with build-id acfd597a977c8087bb6184383daae2e828a9ce42
                                                  Module libicudata.so.71 with build-id 4fef196388e678deb881978139e125e20ee2d94d
                                                  Module libsystemd.so.0 with build-id a220b34e873e29bb116d88be0bf11fac7089ef4d
                                                  Module liblzma.so.5 with build-id 28b40c7af8098a66af6ee093b6986b91cad7694d
                                                  Module libzstd.so.1 with build-id ab54c2881f53ab314e134f3e08c76d504376dd5d
                                                  Module libXdmcp.so.6 with build-id d864159ab0008415667db8d5f251696d75c90df2
                                                  Module libXau.so.6 with build-id 60db1eac70f819bea9d4c366603c1583067510b4
                                                  Module libbrotlidec.so.1 with build-id 66c54e9301f7e102ecc1d88547e5f0e8a056fe22
                                                  Module libbz2.so.1.0 with build-id 919597c477c9b2cb9cdbb7745ed6494ac0e6da60
                                                  Module libdatrie.so.1 with build-id 6fe3b6ece2c8e7d11869fa051375128d8f808f58
                                                  Module libblkid.so.1 with build-id 140694a62d8d4d07c6c320a501f948dd1b389d73
                                                  Module libxml2.so.2 with build-id 8cdf00fa954d9a27f2f184c4d354cb14677446ac
                                                  Module libjson-glib-1.0.so.0 with build-id 58decebd2c409d59b07f926ae4c513281918bc4d
                                                  Module libsqlite3.so.0 with build-id 143cb4bde0356249e42c865273631c175d738ba1
                                                  Module libicui18n.so.71 with build-id 6fd5c97fd2808ee29958bf809656d5885e7e8963
                                                  Module libicuuc.so.71 with build-id 633fdc0c5385d916571f6140e7a978ad0630ef55
                                                  Module libstemmer.so.0 with build-id 013b48e71279a5ec55e3021fc0bd8fb10a08bae5
                                                  Module libatspi.so.0 with build-id 87bca381f073faea3b0ffd1ab06f5f8f204e24cf
                                                  Module libdbus-1.so.3 with build-id 7f4b16b4b407cbae2d7118d6f99610e29a18a56a
                                                  Module libtiff.so.5 with build-id 31895d2bd133f34f0cdc2d4ac855ed838ec927b6
                                                  Module libjpeg.so.8 with build-id 8e6d3f3e8f438912b561c43b6e7f66e6e5e097d0
                                                  Module libexpat.so.1 with build-id 113bb5a3e9ad856801bfcfc029102c9bdc13d67e
                                                  Module libpixman-1.so.0 with build-id d2170a3ac106c2a68597bf7910ab04b1cdd69c14
                                                  Module libxcb-shm.so.0 with build-id 828fec4d856e2710e732ea8d92c3f250c807b1c2
                                                  Module libxcb-render.so.0 with build-id b1ca498d665807ab0ccdafbe8070853efd058173
                                                  Module libxcb.so.1 with build-id 13d677412a71468381b11092915d231f664d18d3
                                                  Module libXrender.so.1 with build-id 42e386d2acf3cde61081959d9671ca74acfb3edc
                                                  Module libpng16.so.16 with build-id 2dc0bce07f199bf983c07a05fb95a6f4af83a9b3
                                                  Module libgraphite2.so.3 with build-id ce58945ebb55b86d3a4e717b6eae29efc4720d8e
                                                  Module libfreetype.so.6 with build-id f89dd5502e75aca28fb5c3ccd0dbd26fe822bfef
                                                  Module libthai.so.0 with build-id a7ac5010b4275c49308021200d23690533952702
                                                  Module libmount.so.1 with build-id 4436aeea0cd8c01b5a77969e0531184f8b3513ce
                                                  Module libz.so.1 with build-id fefe3219a96d682ec98fcfb78866b8594298b5a2
                                                  Module libffi.so.8 with build-id f0a9586cf0f42d2b9971bd1065ca3a6b19f4a2c2
                                                  Module libpcre.so.1 with build-id 845483dd0acba86de9f0313102bebbaf3ce52767
                                                  Module libXinerama.so.1 with build-id 8198240259261b612189e89c9fcfc902b025b382
                                                  Module libXrandr.so.2 with build-id 154e55f082ee9e685d0794c98c5b76ffe9c8868e
                                                  Module libXcomposite.so.1 with build-id 13228d108b290268d88510db494daefd5521cda0
                                                  Module libXdamage.so.1 with build-id a99dbe3fc2b01da9fbdd90d5ad00621f9022379f
                                                  Module libXcursor.so.1 with build-id f0525ae3715ac95f96a8cdb44795b03f831334b0
                                                  Module libXext.so.6 with build-id 17beadf1cb40d41ab36629db3b4eed74110678a7
                                                  Module libwayland-egl.so.1 with build-id ac45e227422559ff92c4d04851fffb8452874713
                                                  Module libwayland-cursor.so.0 with build-id 647d92328111682fb15bff1c20a4c9368414857c
                                                  Module libwayland-client.so.0 with build-id 95e7368b400dd57e3db2a5c385de71c7dca08879
                                                  Module libxkbcommon.so.0 with build-id 6cf66eead3fcc20fe5df10162bfbcdcdc8b2a183
                                                  Module libXfixes.so.3 with build-id 0a05c7e8714522bfbdd7c0027c3e2a94965664b0
                                                  Module libtracker-sparql-3.0.so.0 with build-id cf34149783308bf03d370cd6a9839cf85c35dae6
                                                  Module libcloudproviders.so.0 with build-id ed1d9c9e60be4e858ad148484767249be1edf95f
                                                  Module libatk-bridge-2.0.so.0 with build-id 1161ebbcc5aa791075dfa026671875e5417287bd
                                                  Module libX11.so.6 with build-id 310f8f1b8d7457d326407e0eb794353c62769b73
                                                  Module libXi.so.6 with build-id 16603be937a02a7e61b0b0395d064be7efd86f49
                                                  Module libepoxy.so.0 with build-id edc178a150c4255d124e1e1ecbdbecebd1a388cd
                                                  Module libatk-1.0.so.0 with build-id c2de8b4fcbd9681cef225fe3956a9608a2a664bb
                                                  Module libgdk_pixbuf-2.0.so.0 with build-id 5b8422ab971b1a8a8e1c43b88738d4ee217f609e
                                                  Module libcairo-gobject.so.2 with build-id 9927090dddfb180365695a8f37d1cac89463f109
                                                  Module libfribidi.so.0 with build-id fe9f35ac2a0074108c8306c517793f7279bd9b37
                                                  Module libfontconfig.so.1 with build-id 36be6951b8c1e42a7dd05684a37400fc8ef9147c
                                                  Module libpangoft2-1.0.so.0 with build-id c2c09f789578900f61b7fca4a4311d8b94d9a750
                                                  Module libcairo.so.2 with build-id a222d042e56108d2786ece7bf291b56ba2069591
                                                  Module libharfbuzz.so.0 with build-id 4b8338b259318d7786bb1f4a702954f2e74fb3dd
                                                  Module libpango-1.0.so.0 with build-id 7e27c1e46a1d958f6b16e1ba199f8bdb3f100566
                                                  Module libpangocairo-1.0.so.0 with build-id b65f507d9e33adfbd19369acef5e5a0a2422c6d1
                                                  Module libgio-2.0.so.0 with build-id bc795ed533f1b5c20cdc8600cf855216d692087f
                                                  Module libgobject-2.0.so.0 with build-id a7dfc5c24acdbd0bcc40e3a427f917f679eef0d1
                                                  Module libglib-2.0.so.0 with build-id f1d15261ce1317b9003a1f0957d5a528d063f630
                                                  Module libgmodule-2.0.so.0 with build-id 3b42a54783f0665e688370b6c57238c05822c50e
                                                  Module libgdk-3.so.0 with build-id 4a9a6d5ddd18f22c56c05773208f8808cefacab6
                                                  Module libgtk-3.so.0 with build-id 48baf44dfd4d51f8c2b81d852eb44de692c16b19
                                                  Module librt.so.1 with build-id f696f0167950c759f9ea43d46167fae35d43dded
                                                  Module ld-linux-x86-64.so.2 with build-id 0effd0e43efa4468d3c31871c93af0b7f3005673
                                                  Module libc.so.6 with build-id 60df1df31f02a7b23da83e8ef923359885b81492
                                                  Module libgcc_s.so.1 with build-id 0e3de903950e35ae59a5de8c00b1817a4a71ca01
                                                  Module libm.so.6 with build-id 1b7296ef9fd806e47060788389293c824b09ad72
                                                  Module libstdc++.so.6 with build-id b3eaebcb5369487562e52dd8d016c9cd77f80c54
                                                  Module libdl.so.2 with build-id 94198b268228074fa9f405bbedbbae94112593ed
                                                  Module libpthread.so.0 with build-id 95ae4f30a6f12ccbff645d30f8e1a3ee23ec7d36
                                                  Stack trace of thread 4032:
                                                  #0  0x00007f60a4df136c n/a (libc.so.6 + 0x8e36c)
                                                  #1  0x00007f60a4da1838 raise (libc.so.6 + 0x3e838)
                                                  #2  0x00007f609bb89fa1 n/a (/tmp/tor-browser_en-US/Browser/libxul.so + 0x3d98fa1)
                                                  ELF object binary architecture: AMD x86-64
2

Hello.
Sadly, the crash logs are not enough to help us.

As a first step, have you tried to download Tor Browser again? Since you wrote that Tor Browser is crashing after the update, I assume you updated on top of a profile you already had.

As a second step, could you run please Tor Browser in verbose mode? You can do it with ./start-tor-browser -v. Usually, when raise is invoked, some error is written to stderr/stdout, but they are redirected to /dev/null, unless you use -v or specify some log file.

Otherwise, there are a pair of possibilities to get more information:

  1. download the debug symbols (we publish them for Linux/x86_64). The archive (tor-browser-linux64-debug.tar.xz) contains a Debug/Browser directory: you should move its contents to tor-browser_.../Browser/.debug. I’m not sure having the symbols there is enough to create a better stack trace without a debugger. I’d say that if Tor Browser crashes very often, you could try to run it normally, and then, if the stack trace still cannot help, I can guide you to run Tor Browser inside a debugger;
  2. send us the coredump. It is a dump of the memory used by that process, and I could load it in a debugger to find where the crash happens (basically, I’d do #1 for you). However, coredumps may contain personal/sensitive data in general, so I’d prefer avoid this procedure (unless you are willing to create a clean VM, with a clean profile, etc…).
2 Likes
3

Thanks! Problem solved. It’s related to Firefox: https://redd.it/vsj4md