Bug 40721: Tabs crashing on certain pages in TB11 on Win 10
Why can I no longer view bugs 40698 and 40721?
We've determined that both the addon and tab crashes are occuring due to the same underlying issue in Firefox, and we're currently working with Mozilla on a fix. Due to the nature of the bug Mozilla have opted to make this ticket private, and we've followed suit on our end too. In the absence of a public ticket, we'll keep the community abreast of any developments on this issue in this thread instead. Thanks for your patience!
I heard 11.0.2 was out so I did the update on two seperate browsers in the Win 8.1 platform and all addons are still disabled. Doesn’t really effect me I switched to Brave Tor when 11.0.1 came out and broke the extensions I only use FF Tor inside of Tails but I am posting here just to let you know the new update did not fix the problem in Win 8.1 at least.
Hey @Comms, although we’ve made some progress on a workaround for the tab and addon crashing issues (while we work with Mozilla on a permanent fix) – it’s still being tested at the moment. However they should probably still be included in the list of Known Issues – I’ll look into that!
Thanks for the kind words @anta! I’m sorry to hear you’re also struggling with crashing addons in Windows – on that subject please see my reply to Comms above.
Also, please be aware that Tor Browser 10.5.10 is outdated and is missing recent security updates. Therefor, where possible, we would recommend continuing to use Tor Browser 11.0.2 without the use of additional addons or extensions first, and only rolling back to 10.5.10 when necessary as a last resort.
Thanks again for your patience as we work on these issues
We would love to use the updated browser but cannot because ALL addons are broken and the browser crashes frequently, 11.0.1/11.0.2 is completely broken and unusable on Windows.
We have been forced to use the vulnerable 10.5.10 version for roughly 25 days now.
I understand you are community funded but what’s the point of Tor Browser if it doesn’t even function correctly.
Hi @ansoufly2, I completely understand your frustration. We’ve managed to trace the tab and addon crashes back to an issue with Firefox itself, and as mentioned, are currently working with Mozilla on a fix. We also have a workaround that’s about to go out in our Alpha release channel for community testing too.
In the meantime we would recommend continuing to use Tor Browser 11.0.2 without the use of additional addons or extensions. I have also heard that the tab crashes do not occur on the Safer security level, however I haven’t been able to confirm that personally. If you do happen to try 11.0.2, would you mind letting me know whether it temporarily solved the issue?
Hi @Portus! Thank you for your kind words, and my apologies for the confusion regarding the Windows issues. Upon investigation we’ve determined that both addon and tab crashes are being caused by the same bug, which is also present in Firefox, and we’re currently working with Mozilla on a fix. Due to the nature of the bug, Mozilla opted to make the ticket private – and we’ve followed suit on our end too.
In the meantime we would recommend continuing to use Tor Browser 11.0.2 without the use of additional addons or extensions . I have also heard that the tab crashes do not occur on the Safer security level, however I haven’t been able to confirm that personally – if you get the chance to test this, please let me know
I’ll make sure to post any other updates in this thread as soon as they become available. Thanks for your patience with this one, I know this bug has been frustrating to deal with!
If you could download the Alpha and verify whether or not the temporary fix works, I would be super grateful!
Note: Tor Browser Alphas are unstable releases meant only to find bugs and test new features. Please stick to Tor Browser’s stable release for your regular browsing, and do not use Tor Browser Alpha if you are at high risk.
I downloaded Tor Browser 11.5a1 as requested and tried accessing the sites that previously crashed for me with 11.0.x (PrivateBin instances + the OBS Open Collective page). I’m glad to say that they no longer crash for me when I try to use them.
Thanks to everyone who tested the Alpha! If you continue to experience any of the same issues with 11.0.3 please let us know in the new thread instead. However as always, remember to read the changelog and known issues first.